Customers Work Perspectives Interactive Service PDF F054a884c

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Customers at Work: New Perspectives on Interactive Service Work PDF




: Customers at Work: New Perspectives on Interactive Service Work

ISBN : #1137293241 | Date : 2013-07-25

Description :

PDF-1e405 | Explores the ongoing transformation of service relationships, focusing on the incorporation of the customer’s active contribution to virtually all aspects and stages of the production process. This volume illuminates social relations and interaction between customers and service providers as well as between the users of web-based services…. Customers at Work: New Perspectives on Interactive Service Work


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Measure Salesforce Effectiveness Successful Strategy PDF 89913ba2b

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Measure Salesforce Effectiveness: successful sales strategy PDF




by Mark Nelson : Measure Salesforce Effectiveness: successful sales strategy

ISBN : #1520415680 | Date : 2017-01-19

Description :

PDF-d9c33 | If you don’t measure the right things at the right times, you’ll miss big opportunities to improve your sales team’s performance and you’ll lose valuable revenue. Find out how to manage the effectiveness of your salesforce. The author helps you define the sales task, which guides all decisions such as who you hire, how you deploy your team, and how you manage them day-to-day. He then helps you ide… Measure Salesforce Effectiveness: successful sales strategy


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[Pub.74OIo] Measure Salesforce Effectiveness: successful sales strategy PDF | by Mark Nelson


Measure Salesforce Effectiveness: successful sales strategy by by Mark Nelson

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Brandjack Reputation Brand Pirates About Ebook PDF B60923bdb

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Brandjack: How your reputation is at risk from brand pirates and what to do about it PDF




by Q. Langley : Brandjack: How your reputation is at risk from brand pirates and what to do about it

ISBN : # | Date : 2016-04-30

Description :

PDF-46441 | Containing 90+ case studies including BP, Beyoncé, Pizza Hut and Chrysler, this is the first book to analyze brandjacking – when organizations lose control of their brand’s image online. Combining crisis communication and social media, this book charts the trend’s growth, offering advice to those who find themselves at the mercy of brand pirates…. Brandjack: How your reputation is at risk from brand pirates and what to do about it


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Brandjack: How your reputation is at risk from brand pirates and what to do about it by by Q. Langley

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Fair Trade Strategy Global Retailers PDF B52fc9483

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Fair Trade in CSR Strategy of Global Retailers PDF




: Fair Trade in CSR Strategy of Global Retailers

ISBN : #1349484350 | Date : 2015-02-17

Description :

PDF-4064c | Fair Trade In CSR Strategy of Global Retailers shows how retailers can improve the success of their fair trade strategy. Using Polish market research, the authors analyze the aggressive and detrimental competition between retailers such as Ikea, and Tesco to emphasize the benefits of CSR strategy for stakeholders and society at large…. Fair Trade in CSR Strategy of Global Retailers


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SEO Dead Buried Marketing Strategy PDF 589a42726

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SEO is dead and buried.: Long live original marketing strategy. PDF




by Vinayak G Nair : SEO is dead and buried.: Long live original marketing strategy.

ISBN : #1540717747 | Date : 2016-12-02

Description :

PDF-023a0 | Get to know the first class marketing strategies that will make you the winner everywhere and at all times. Forget search engine rankings, latest SEO gimmicks or the millions your competitors spend on SEO, you will discover how to drive targeted website traffic and boost your top line. This book is specifically written for busy professionals who want to master powerful marketing moves within the … SEO is dead and buried.: Long live original marketing strategy.


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[Pub.06KNI] SEO is dead and buried.: Long live original marketing strategy. PDF | by Vinayak G Nair


SEO is dead and buried.: Long live original marketing strategy. by by Vinayak G Nair

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Intuitive Customer Imperatives Moving Experience PDF E6a0e48f9

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The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level PDF




by Colin Shaw : The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level

ISBN : #1137534281 | Date : 2016-10-01

Description :

PDF-2f58d | Building on the work of Daniel Kahneman (Thinking Fast and Slow), Dan Ariely (Predictably Irrational), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you what to do to create exceptional customer experiences…. The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level


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The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level by by Colin Shaw

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Empathetic Marketing Satisfy Emotional Customers PDF 026d9a05a

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Empathetic Marketing: How to Satisfy the 6 Core Emotional Needs of Your Customers PDF




by M. Ingwer : Empathetic Marketing: How to Satisfy the 6 Core Emotional Needs of Your Customers

ISBN : #023034027X | Date : 2012-07-16

Description :

PDF-41287 | With a revised understanding of the science and philosophy behind human needs, businesses will be better equipped to provide long-term satisfaction for their customers. Mark uncovers a framework that will help businesses identify human needs and incorporate this perspective into strategy, and then focuses each chapter on a specific emotional need…. Empathetic Marketing: How to Satisfy the 6 Core Emotional Needs of Your Customers


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Empathetic Marketing: How to Satisfy the 6 Core Emotional Needs of Your Customers by by M. Ingwer

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Business History Swatch Group Globalization PDF D3de610bb

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A Business History of the Swatch Group: The Rebirth of Swiss Watchmaking and the Globalization of the Luxury Industry PDF




by P. Donzé : A Business History of the Swatch Group: The Rebirth of Swiss Watchmaking and the Globalization of the Luxury Industry

ISBN : #1137389060 | Date : 2014-04-08

Description :

PDF-b8be6 | This book offers a detailed and full analysis of the strategy which enabled the Swatch Group to establish itself on the world market. In particular, it tackles the issues of production restructuring, with the opening of subsidiaries in Asia, and the implementation of a new marketing strategy, characterized by the move towards luxury…. A Business History of the Swatch Group: The Rebirth of Swiss Watchmaking and the Globalization of the Luxury Industry


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Strategic Marketing Douglas West PDF 7983da8d9

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Strategic Marketing PDF




by Douglas West : Strategic Marketing

ISBN : #019968409X | Date : 2015-04-09

Description :

PDF-544f0 | The new edition of Strategic Marketing examines key aspects of traditional marketing strategy combined with the presentation of a synthesis of recent thinking on the subject. The key focus of the text is how companies create and sustain competitive advantage through the employment of marketing strategies…. Strategic Marketing


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Strategic Marketing by by Douglas West

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Closing Process Not Problem Fifty Minute PDF 84f24167e

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Closing: A Process Not a Problem (Fifty-Minute Series) PDF




by Virden J. Thornton : Closing: A Process Not a Problem (Fifty-Minute Series)

ISBN : #1560523182 | Date : 1995-07-05

Description :

PDF-d8db8 | Tips and techniques for one of the most difficult aspects of selling…. Closing: A Process Not a Problem (Fifty-Minute Series)


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Closing: A Process Not a Problem (Fifty-Minute Series) by by Virden J. Thornton

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